Documentation

Creating a new node

Overview

When you create a new bot and open the Flow page, you see an initial chatbot flow. This starter pack includes three pre-made nodes, including the /start node, which starts the chatbot conversation.

You can easily build upon this default flow by adding new nodes. Each node can handle different tasks and interactions to make your chatbot more helpful to users.

How to Create a New Node

Follow these steps to add a new node to your chatbot flow:

  1. Open the Flow page.

  2. Hover your cursor over an existing node.

  3. You will see two buttons appear on the right side:

    "+" button (add a new node) "Duplicate" button (create a copy of the current node) To create a new node, click the "+" button.

Tip: Use the “Duplicate” button to quickly copy an existing node and its settings.

  1. In the window that opens, enter a clear name for your new node in the Node Name field. (This name helps you find and manage the node later.)

  2. Click Add action and select the desired action type (for example, select Message to send a text response).

  3. Fill in the details for the chosen action. For the Message action:

  4. Type the message you want your chatbot to send to users.

  5. When finished, click Save to add your new node.

Your newly created node appears connected to the previous node in the flow. You can drag the new node around to organize your flow clearly.