Release Notes for September 2024

This month, we’re excited to share new updates that make automating your customer support even easier. With a smoother onboarding process and more ways to customize, everything is designed to give you more flexibility and save time.

What’s New in Quidget

New

• New Onboarding Process: We’ve introduced a new onboarding experience that allows you to create a trained bot directly on your website, powered by GPT-4o mini.

  

  You can now train bots using:

  • Website links
  • Files (.txt, .pdf, .md, .docx)
  • Custom FAQs

  This makes it easier than ever to integrate intelligent support into your site.

• New Sign-up/Sign-in Pages: Our sign-up and sign-in pages have been revamped for a more seamless and intuitive user experience.

  

• Custom Assistants with OpenAI Integration: You can now add and train your own Assistants through our OpenAI integration, giving you greater flexibility in tailoring AI bots to your unique needs.

• Send Dialogues via email: We’ve added a new feature that allows bot owners and customers to receive a copy of their conversation via email, keeping a record of interactions more accessible.

Improvements

• Improved Cookie Banner Design: The cookie banner has been redesigned for a more modern and user-friendly look, ensuring compliance without disrupting user experience.
• Card/Phone Masking Enhancements: We’ve improved the masking of card and phone numbers in messages, adding more variations to increase security.

These updates give you more control, flexibility, and security across Quidget. We’re always working on more improvements, so stay tuned for what’s coming next!