📢 Quidget Release
Big updates, big improvements—Quidget just leveled up. We’ve made conversations smarter, chat previews clearer, and email notifications more useful. Here’s what’s new.
✨ New Features
🏷 Conversations: Tags & AI Summary
📌 Closed chats now get AI-powered summaries and tags in the Details section. These provide key insights and suggestions for improving your knowledge base or adding FAQs—helping your Quidget bot respond even smarter.
đź“‚ Conversations: Inboxes & Chat Preview Folders got a makeover and also now new messages show up instantly
📡 Communication channel (Telegram, WhatsApp, Slack etc.) is now visible in the preview message.
🔗 WebChat: Open Links in a New/Current Tab Now you decide—links in WebChat open in a new tab by default, but you can switch to current tab in settings.
✉️ Chat Transcription Email: Reply-To & Subject Reply-To now connects directly to the customer’s email. Subject line is now dynamic, summarizing the chat topic for better context.
🚀 Quidget keeps getting better—stay tuned for more updates!
Log in to your Quidget dashboard and start optimizing your AI chatbot today!