Documentation

Release Notes for December 2024

This month’s release brings a range of features to help you create, manage, and refine your bots more effectively. We’ve also introduced updates to streamline usability and enhance compatibility.

What’s New in Quidget

New

  • Chatbot Templates: Kickstart your chatbot with pre-designed templates tailored for common use cases.

  • Change of Bot Owner: The bot owner can now transfer ownership to any team member, simplifying collaboration and management.

  • Inline Keyboard: Add a keyboard under messages without hiding the input field, offering a more interactive and seamless user experience.

  • Immediate Quality Assessment for AI Responses: Users can now provide feedback on AI agent responses, marking them as helpful or unhelpful to improve accuracy and relevance.

  • Training Page with Search and Filters: Search and filter your training resources, including links, documents, and FAQs, making it easier to manage your data sources.

  • FAQ Editing: Easily edit your Frequently Asked Questions to ensure your bots are trained with the most accurate and up-to-date information.

  • Conversation Tone Filter on the Chats Page: Sort your bot conversations by tone to gain insights into user interactions and adjust accordingly.

Technical Updates

  • Dashboard and Chats Enhancements: Various usability improvements, including updates to element placement and functionality, make the interface more intuitive and helpful.

  • Improved https:// Autocompletion for Bot Creation: We’ve enhanced the bot creation process by improving the autocompletion of https:// in your links, saving time and reducing errors.

  • CSS Normalization Removed from Web Chat: To prevent overriding default website styles, we’ve removed CSS normalization in Web Chat, ensuring smoother integration with your site’s design.

These updates make it easier than ever to customize and refine your bots while improving the overall user experience. Stay tuned for more exciting enhancements in the new year!