Release Notes for August 2024

At Quidget, we’re committed to delivering continuous improvements to enhance your customer support automation experience. This month's update introduces new security features, customizable options for enterprise clients, and key additions to the platform’s usability.

Here’s what's new in Quidget:

New

  • New Landing Page: We’ve redesigned the landing page to provide a more intuitive and user-friendly experience for both new and returning users.
  • Pricing Plans (Billing): Introduced flexible pricing plans tailored to meet diverse business needs. You can view all the available plans on our newly added Pricing Pages. Explore new pricing plans here.
  • Enterprise Plan: Remove "Powered by Quidget": Enterprise customers now have the option to remove the “Powered by Quidget” branding, allowing for a more personalized and seamless integration.

Security Enhancements

  • PCI DSS Compliance: To ensure your data and transactions are secure, we’ve implemented settings that comply with the PCI DSS standard.
  • Phone Masking: For added security, phone numbers are now masked, displaying only the last few digits (e.g., *** *** ** 12).
  • Card Masking: Credit and debit card numbers are masked, showing only the last four digits (e.g., **** **** **** 1234).
  • Password Change Policy: Admins can now enforce a password change policy requiring users to update their passwords at specified intervals (e.g., after 7, 30, or 90 days).
  • Access Control by IP: You can restrict access to Quidget accounts by allowing only specified IP addresses, adding an extra layer of security.
  • Allowed Email Domains: Admins can now configure which email domains are allowed to access Quidget, ensuring only trusted users can log in.
  • Two-Factor Authentication (2FA): Enhance your account security by enabling 2FA for an additional layer of protection against unauthorized access.

These new features and security updates have been designed to offer greater control, flexibility, and security for all Quidget users. Stay tuned!